Please uncheck the box as shown below, and then select "No, sign in to this app only": Once you've clicked "Sign in", you will see a new screen asking if you would "Allow my organization to manage my device".You will then be prompted to enter your SJU password (example below): If you mistakenly select the "Personal account" option, you will not be able to sign in. It is important that you click the "Work or school account" option.The following screen will appear if you are not already signed into another Microsoft application using your address: Once opened, you will see the following screen appear:.Open one of your "Remote Desktop" shortcuts to launch the application.Once you've completed the installation of the Remote Desktop client, you will have a shortcut in your Start Menu or on your desktop that will look like the two following examples:.If you're using a Google Chromebook, you can download the client from the Google Play store.įor additional information, or if you'd like to install the client on your Android device or your iOS device, please see Microsoft's article here.For personal Macs, please install using the App Store.For SJU-managed Macs, please install using Managed Software Center (it's listed under Microsoft Remote Desktop).If you're using a Windows computer, the client can be downloaded from here.You must be running macOS 10.14 or higher, or Windows 10. The following article provides instructions on how to download and install the client. Then try to download the app.The Microsoft Remote Desktop client can be used for remotely connecting to another computer you have access to, but also allows you to run any virtual apps or desktops that SJU has made available to you through the Azure Virtual Desktop service. Restart your device and add your account again. Tap the Menu icon on the top right corner of the screen. If you're using a Google account, tap Google and then the account. Under Accounts, tap the name of the account that you want to remove. If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again. Remove your Google account and then add it again When the cache and data are cleared, the Google Play Store error should be resolved. If cleaning the cache of the Google Play Store and Google Play Services doesn't resolve the issue, try clearing the Google Play Store data: Repeat the steps above, but replace Google Play Store in step 3 with Google Play services. Open the app details and tap the Force stop button. Scroll to All apps and then scroll down to the Google Play Store app. (This option might differ depending on your device.) Try the following workarounds to fix the Google Play Store errors. The following are some of the most common Google Play Store errors: These errors might be due to Google Play Store updates, Google cache issues, Google Play Store stored data issues, or Google account issues. Google Play Store Errors typically contain random numbers and are generated when you try to download apps from the Google Play Store. In the meantime, please see below for more information and try the workarounds suggested. The Google Play team is aware of this problem and is working to resolve the issues. You might receive an error that contains random numbers when you download Office apps from the Google Play store.
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